If you are feeding 10 or more people, your best value is going to be one of our catering packages.  Catering specials must be ordered through our catering office.  Items on our à la carte menu must be ordered through our catering office, online ordering or iPhone App.  For smaller parties, our restaurants also offer packages such as the Greensboro Brown Bag, Feedbag For 4 and Supper For 6, which can be found on the restaurants' menu pages.

While we do appreciate 24 hours notice, we will make all attempts to accommodate our customers.  Online orders and those placed with our iPhone App require a minimum notice of 24 hours.  Please note that our catering orders are fresh from the smoker (our meats are slow-smoked over many hours), therefore it is highly unlikely that we can deliver a lunch order with only a few hours' notice.  Please do not hesitate to call us as we may be able to arrange same-day pickup of a catering order in one of our restaurant locations.

We cater 7 days a week and offer catering every day of the year except for Thanksgiving and Christmas Day.  Our restaurants are also closed Easter, Memorial Day, Independence Day and Labor Day, so pickup orders are not available on these days.

We do not require a deposit for catering orders.  We accept Visa, MasterCard and American Express electronically or over the phone at the time your order is placed (it will not be charged until the date of your event) or you can pay with check or cash at the time of delivery.  Orders placed online or with our iPhone App are charged at the time of ordering.

If the date of your event is definite and you have already selected your menu, we would be happy to put you on our calendar!  We can arrange everything and your final head count will be appreciated by e-mail or phone 48 hours prior to your event date.

Any catering order can be picked up in Arlington (908 Massachusetts Ave.) or West Newton (1375 Washington St.) from 11-9 on Monday-Saturday or 11-8 on Sundays.  Please keep in mind that all of our locations are closed on Thanksgiving and Christmas, and our restaurants are also closed on Easter, Memorial Day, Independence Day and Labor Day.  All catering orders, including those that will be picked up in our restaurants, must be placed through our catering office, online or with our iPhone App.

If you are in New England, it is very likely.  While we are based just outside of Boston, our delivery area covers most of Massachusetts and Rhode Island, as well as portions of New Hampshire, Connecticut and Maine.  For further information, please visit our Delivery Map.

While we do not offer kosher or halal meats, we do have a variety of chicken and beef options if dietary law is not strictly followed.  We also offer vegetarian burritos and vegetarian side dish choices are noted on our menu page.  In addition, our baked beans are made with beef and our green beans can be made without sausage for catering orders.  Please note that we do not offer beef ribs as a regular catering menu option.

The à la carte menu is intended for those wishing to design their own menu, add items to their existing menu or to provide a pan of food for a gathering, such as a pot luck dinner.  For a complete meal of meats, sides and fixin's, our catering packages offer the largest portions and the best value.

For the vast majority of our catering customers, simple drop-off delivery is fine.  Our driver will deliver your food hot and ready-to-serve and set up your buffet line.  If you prefer the convenience of a server, our server will set up your buffet line, replenish it as needed and clean it up at the end.  Please note that we offer casual service only. If you require table service, busing or dishwashing, we would be happy to refer you to a reputable third party for these services.

Meats, side dishes and cornbread are packaged in aluminum catering pans, 9" x 11" or 11" x 22" depending upon the quantities of food.  Pickles and our barbecue sauces are packaged in pint or half-pint containers.  Please note that larger à la carte orders may be packaged in full-size pans by our chefs (i.e. two 9x11 pans of pulled pork may arrive in a single 11x22 pan).

All catering orders are delivered hot and ready-to-eat in covered aluminum catering pans.  Unopened, they will stay piping hot for over an hour!  If you will continue serving the food after an hour, we suggest using chafing racks.  We sell complete kits for $10 each which includes a wire chafing rack, two cans of gel fuel and a deep aluminum pan, which creates a steam layer between your fuel and food when filled with a shallow layer of water.

Paper goods are available at a cost of 50¢ per person.  This includes sturdy plates, forks, knives, spoons, napkins, cups (if applicable), large serving spoons and tongs.  If you are supplying your own paper goods, please don't forget the serving spoons and tongs!  These can be purchased for $1 each at the time of your order.

No peanuts or soy are used in our regular menu items.  The following items contain pecans: pecan pie, congo bars and dream bars.  The following items contain flour: cobblers, cornbread, dessert bars, macaroni, pies and sandwich rolls.  Worcestershire sauce may contain wheat and is used in: baked beans, burnt ends, Caesar dressing and our sweet (retail packaged as "Carolina BBQ Sauce"), hot and gold barbecue sauces.  For allergy questions not addressed here, please contact our corporate office: (617) BIG-RIBS.